Elo + Wink

Biometric Payments for Restaurants, Retail & Beyond

Turn every camera-equipped Elo device you already own into a biometric checkout terminal. Activating Wink requires zero new hardware, no disruption to existing infrastructure, all while unlocking capabilities that customers notice immediately — faster checkout, automatic loyalty, and effortless recognition.

Elo, a Zebra Technologies company, chose Wink to bring biometric identity to their global touchscreen ecosystem — giving operators across restaurants, retail, grocery, and hospitality a powerful new capability on hardware they already own. Elo's devices power millions of customer interactions every day, and now every camera-equipped one can be a biometric checkout terminal.

Wink is the biometric identity platform built for commerce. On Elo touchscreens, Wink enables customers to look, pay, and earn rewards in a single sub-second interaction — no card to swipe, no app to open, no new hardware for operators to buy. Together, Wink and Elo extend biometric checkout across Zebra Technologies' enterprise ecosystem, reaching leading brands in restaurants, retail, grocery, and hospitality.

No New Hardware

Activate biometric checkout on any camera-equipped Elo device through a simple software deployment. No new equipment to purchase or install.

Sub-Second Checkout

Biometric identification completes in under one second, reducing transaction time and improving throughput during peak hours.

Frictionless Loyalty

Returning customers are recognized the moment they step up. Loyalty points and rewards apply automatically — no card to scan, no app to open.

Personalized Experiences

Surface previous orders, preferences, and tailored promotions the moment a customer is recognized, increasing ticket size and repeat visits.

Whether you’re launching in days or building bespoke in-store flows, Wink meets you where you are.

Validated & Production-Ready

Wink-certified  on your favorite Elo terminals
Live demo at National Restaurant Association Show 2026
Face recognition validated across Elo's camera-equipped product line
Deployed in quick-service restaurant environments
Deployed in retail self-checkout environments

Featured Devices

Model
Type
Camera
OS
Region
Ideal Environment
Wink Verified
Elo I-Series 4
All-in-One Touchscreen
5MP front RGB
Android 10+
Global
QSR, retail self-checkout
Elo M-Series
Modular Kiosk Platform
8MP external/ embedded
Android 10+
Global
Enterprise, healthcare
Elo Wallaby
Self-Service Stand
5MP tablet camera
Android 9+
Global
Retail, hospitality, QSR
Elo Pay 7
Countertop Terminal
5MP front RGB
Android 9+
Global
QSR, retail counters

Wink Verified

A device or model is "Wink Verified" when it meets these criteria:

Wink software installed and tested
Face recognition flows validated
Camera specifications confirmed for biometric accuracy
Stability tested on production firmware/OS build

Use Cases

Connect to your current payment processor, acquirer, and POS system.
Wink layers in on top — no migrations, no new contracts, no downtime.

Hotel Lobby & Hospitality
Self-Service

Deploy Elo kiosks in hotel lobbies, conference centers, or grab-and-go locations with biometric checkout for seamless guest experiences. Recognize loyalty members instantly.

Grocery
Self-Checkout Lanes

Streamline grocery checkout with face recognition on Elo terminals. Customers check out faster, loyalty programs see higher participation, and lines move during peak hours.

Drive-Thru &
Curbside Pickup

Recognize customers at Elo drive-thru displays or curbside pickup kiosks for faster order retrieval, loyalty application, and payment—all without physical cards or apps.

Quick-Service
Restaurant Ordering

Enable customers to identify themselves, pay, and earn loyalty rewards in a single glance at an Elo kiosk. Surfaces previous orders for faster reordering and increases average ticket size with personalized upsells.

Retail
Self-Checkout

Customers authenticate with face recognition at Elo self-checkout terminals for instant account-linked purchases. No cards, no PINs, no friction—just look and go.

Frictionless
Loyalty Recognition

Returning customers are recognized the moment they step up to any Elo touchpoint. Loyalty points, rewards, and personalized offers are applied automatically without scanning a card or opening an app.

Results from the Floor

“Elo has always been about creating technology that brings businesses closer to their customers. Wink’s biometric identity platform gives operators across restaurants, retail, grocery, and hospitality a powerful new way to reduce friction, increase throughput, and build deeper customer relationships—right at the point of interaction.”

— Kelsey DeMarcus, payment partnership manager at Elo.

Deployment & Integration

Wink integrates with Elo devices through software deployment designed for high-volume, customer-facing environments across restaurants, retail, grocery, and hospitality.

Integration Model
  • Gateway Compatibility: Works on existing payment infrastructure OR integrates with Wink gateway
  • Acquirer Compatibility: Processor-agnostic (supports major global acquirers)
  • Type: Software deployment (Android SDK for Android-based Elo devices / API for other platforms)
Implementation Details
  • Deploy Wink software on Elo camera-equipped devices
    (I-Series, Wallaby, Pay 7, M-Series, PayPoint Plus)
  • Compatible with new Elo deployments or existing device fleets
  • Supports hundreds to thousands of devices across multi-location operations
  • Managed through Clover dashboard with Wink admin portal for advanced configuration

Security & Compliance

Wink's platform is built with privacy, consent, and security as first-order constraints. Identity data is protected through layered controls, policy enforcement, and merchant-defined configurations that align with modern compliance expectations.

Tokenized biometrics (no photos or voice files stored)
PCI DSS + SOC 2 Type II certified
Liveness detection and spoof prevention
Built-in support for biometric laws by state and region

Wink's integration with Elo devices maintains full PCI compliance and aligns with Elo's enterprise security standards. Biometric data uses on-device, privacy-preserving processing. Customer facial data is encrypted and never stored as a raw image, ensuring compliance with biometric privacy regulations including GDPR, BIPA (Illinois), and other state/regional laws.

Results from the Floor

“Checkout times dropped by 60%. Wink makes lines disappear.”

 — Store Operations Lead, National Retail Chain

“Checkout times dropped by 60%. Wink makes lines disappear.”

 — Store Operations Lead, National Retail Chain

“Checkout times dropped by 60%. Wink makes lines disappear.”

 — Store Operations Lead, National Retail Chain

“Checkout times dropped by 60%. Wink makes lines disappear.”

 — Store Operations Lead, National Retail Chain

“Checkout times dropped by 60%. Wink makes lines disappear.”

 — Store Operations Lead, National Retail Chain

“Checkout times dropped by 60%. Wink makes lines disappear.”

 — Store Operations Lead, National Retail Chain

See Biometric Payments Live on Elo Devices