Network Operations Center

The Backbone of Secure Commerce

24/7 high-availability network access for payments, identity, and connected devices.

Behind every seamless checkout and secure customer experience is an invisible network layer that never goes down.

Wink’s Network Operations Center keeps your payments, biometrics, and connected devices online, secure, and performing at scale.

Powered by our PCI DSS Level 1 + SOC 2 Type II certified Network Operations Center (NOC), Wink provides real-time monitoring, threat detection, failover, and uptime assurance across every transaction and access point.

Whether it’s a retail POS, biometric stadium entry, EV charging kiosk, or mobile payment device—Wink delivers the connectivity and reliability your business demands.

Built for Resilient, Real-Time Commerce

Encrypted, high-availability network connections

24x7x365 PCI-DSS Compliant NOC in Phoenix, Arizona

Real-time dashboards and reporting

Cross-functional NOC experts in identity, security, payments, and infrastructure

Co-resident engineering & labsfor rapid incident response

Custom-built systems monitor 1,000+ critical service elements

Automated fault detection and self-healing remediation

Works across retail POS, kiosks, mobile devices, biometric hardware, and EV terminals

Trusted Security & Compliance

PCI DSS Level 1

Annual validation by Qualified Security Assessors (QSAs)
Covers all transaction flows, services, and infrastructure
Applies to both in-person and online payment environments
Annual validation by Qualified Security Assessors (QSAs)

SOC 2 Type II

Continuous risk management and audit readiness
Ensures operational integrity, security, availability, and confidentiality
Trusted by leading financial institutions and global payment providers

Enterprise-Grade Features for Merchants & Payment Partners

Global 24/7 support with infrastructure redundancy and failover
Industry-leading security stack including SIEM, NAC, IDS/IPS, and DLP tools
Optional after-hours private labeled end-user support for ISOs and partners
No disruption to existing acquiring relationships or processors
Scalable architecture to grow alongside your payments, access control, and connected device needs
Designed to meet strict uptime SLAs, even during extreme transaction volume spikes

Secure the infrastructure behind your payments and identity

Wink provides the enterprise-grade reliability and security you need to confidently scale.

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